Services & Support

Our Services

s2On-going support for the life of your system

Technical assistance can be provided during the installation and start-up of your water treatment system, as well as on going technical service support. Technical training schools are held on a regular basis to provide the knowledge required to install and maintain the water treatment equipment manufactured and supplied by ECI.


Quality Control

ECI takes great pride in the quality of our systems.  To that end, we have developed a comprehensive quality program that ensures the end user will be satisfied with the product they have received.  Each component is checked to ensure it is correct, and the final system is tested by our quality control team so no issues are encountered upon receipt and start-up.  Before any product leaves here it is checked and signed-off by multiple team members so the customer receives just what they have ordered.  Contact us to learn more about how ECI can produce a quality water treatment product for your needs.

  1. NSF Compliance

    National Sanitation Foundation (NSF) standards are generally accepted for a variety of public health related industries and subjects. These include drinking water treatment and contact materials, food equipment manufacturing and composition, plumbing, refuse containers, and dishwashing equipment.

  2. ASME Compliance

    American Society of Mechanical Engineers (AMSE) is one of the oldest standards-developing organizations in the world, producing approximately 600 codes and standards, covering many technical areas, such as boiler components. The largest ASME standard is the ASME Boiler and Pressure Vessel Code (BPVC). BPVC is a standard that provides rules for design, fabrication, and inspection of boilers and pressure vessels.

  3. UL Compliance

    Underwriters Laboratories Inc. (UL) is an independent product safety certification organization. UL develops standards and test procedures for products, materials, components, assemblies, tools and equipment. UL analyzes drinking and other clean water samples through its drinking water laboratory and evaluates products for environmental sustainability through its subsidiary, UL Environment.

  4. CSA Compliance

    CSA International (Canadian Standards Association) is a provider of product testing and certification services for electrical, mechanical, plumbing, gas and other products. Recognized in the U.S., Canada and around the world, CSA’s marks appear on billions of products worldwide.

Brochures & Tools